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You are here:Refund policy»Refund policy

If you want to change any details of your course booked through the Website or the Service Centre (such as changing to a different branch or start date), we will do our best to help but cannot guarantee that changes will be permitted by the relevant Third Party Supplier. Requests for a refund of monies paid for any courses or services booked through the Website or the Service Centre will be governed by the terms and conditions of the relevant supplier (including any refund policy) or any rights you may have under the ACL for which coursebooking is not responsible, and does not control. In particular, you are advised that many courses are non-refundable (unless you are entitled to a refund or other remedy under the ACL or the Third Party Supplier’s terms and conditions). You must check the terms and conditions applicable to the relevant courses before proceeding with the booking. We do not charge an amendment fee for changes made by you on any bookings. However, the relevant Third Party Supplier may charge a fee in connection with any changes, which will be payable by you (if any). The price of your new arrangements will be based on the prices that apply on the day you ask us to make the change. These prices may not be the same as when you booked the course.